Tawasul Healthcare TPA (Pvt.) Ltd. stands as Pakistan’s pioneering licensed Third Party Administrator (TPA) for Health Insurance, officially registered with SECP on November 17, 2015, and incorporated on May 26, 2015. As a proud member of the United International Group (UIG), Tawasul Healthcare TPA is dedicated to revolutionizing health insurance claim administration through efficient technological processes and a comprehensive suite of services.
Our Vision:
To provide effective and seamless health insurance claim administration, ensuring quality healthcare access and peace of mind for policyholders and insurers alike.
Our Mission:
To leverage domain expertise, technical proficiency, and professional resources to deliver a wide array of TPA services, fostering trust and delivering value to our clients and partners within the UIG Group and beyond.
Key Services:
Tawasul Healthcare TPA offers a one-stop solution for TPA services, providing robust support to insurance companies and their clients. Our core services include:
- Policy Administration: Managing core processes such as rating, quoting, issuance, binding, endorsements, and renewals. This also includes assistance with standard policy and endorsement document issuance, health card printing, and efficient management of insured member details within Tawasul’s system.
- Utilization Management: Ensuring the highest quality of medical care through hospital pre-authorization services, claims evaluation based on policy terms and limits, and collaboration with healthcare providers to determine appropriate benefits.
- Claims Administration: Providing effective and efficient claim processing on behalf of insurers, ensuring timely and accurate disbursements.
- Direct Billing Services: Facilitating direct settlement of medical bills with network hospitals, offering convenience to insured members.
- Client Support Services: Operating a state-of-the-art 24/7 helpline to provide assistance to insured members, clients, and providers, including claim status updates and resolutions.
- Patient’s Case Management: Offering comprehensive management of patient cases to ensure smooth and coordinated healthcare experiences.
- Document Administration: Streamlining the management of large volumes of paperwork through efficient mailroom services, document scanning, and data upload into our system, reducing storage expenses for clients.
- Management Information System (MIS): Providing robust MIS capabilities for data analysis and reporting, empowering informed decision-making for insurers and clients.
Our Commitment:
Tawasul Healthcare TPA is committed to upholding the UIG Group’s values of integrity, transparency, customer focus, and unity. We strive to provide unparalleled service quality, innovative solutions, and unwavering support to our partners and clients, contributing significantly to the group’s diversified portfolio in the financial services sector.
Contact:
For more information about Tawasul Healthcare TPA Private Limited and our services, please visit our website: www.tawasultpa.com
